We thank you for choosing Serenity Villa and wish you a wonderful stay in our beautiful city.  

This property is marketed as vacation rental for families only and is solely to be used for accommodation purposes.  

Serenity is a Private Property situated in a Residential Area which conforms to the by-laws set out by the Estate Agency Affairs Board SA.

We ask that all tenants making use of the property kindly adhere to these by-laws and respect the peace and tranquility of the neighbouring permanent residences.  

No Loud Noise & No Loud Music is allowed between:  

10h00pm - 8h00am on Weekdays and 11h00pm - 8h00am on Weekends  

Guests are requested to decrease noise volumes or to kindly move inside during these times.

Music, Noise & Disturbance:

Please keep noise levels down after hours, when socialising on the outdoor deck & patio. No sound equipment or speakers may be brought in and used on the property.  No hooting, loud noise or shouting in the streets is permitted.

Capacity:  

Kindly note that the property is equipped for the daily usage of 12 Adults +2 children only.

Entertaining, Dinners & Barbecues:

We do allow quiet, relaxed dinners & barbecues by prior arrangement. Please note that the amount of people may not exceed 20. An additional fee of R300-600 per day will be charged for the additional cleaning required and a function fee may be charged if approved.

Functions:

Parties, events & functions including bachelor or bachelorette parties are not permitted.  

Check in Registration & Deposit:

All guests making use of the facilities need to register at the check-in. A damage deposit of R20,000 will be placed on authorization hold by the property manager when registering at the check-in. Please provide a Visa/Master Credit Card for an imprint to be taken.

Failure to comply to the above noise rules will result in the following:

1. A R1,000 fine for every call-out to the property to warn (and quieten) the Tenant, should we receive excessive noise complaints from neighbours.

2. Should it come to our attention that a loud party is being held, we reserve the right to evict immediately with no refund of monies paid.

3. Should immediate eviction not be possible, private security guard/s may be commissioned by us to ensure the above noise conditions are adhered to. The cost of this will be for your account. Eviction will then take place the next day.

4. Should inordinate levels of noise be heard from the property after these hours, a penalty of R20,000 may be imposed on the tenant and may be deducted from the damage deposit.

5. No illegal activity is permitted.

6. RIGHT OF ADMISSION IS RESERVED.

DISCLAIMER NOTICE/INDEMNITY:

Guest/s attend this establishment at their own risk. The Proprietor, its agent/s and/or its employee/s ("the Proprietor") shall not be liable for, and the guest/s hereby waive/s and abandon/s any claims of whatever nature including but not limited to that for theft, injury, loss or damage of whatever nature, against the Proprietor, whether arising from the Proprietor's default, negligence or otherwise. The guest/s, in addition to the aforesaid, hereby indemnify the Proprietor against any claims which may arise from whatever nature, whether arising from the Proprietor's default, negligence or otherwise. This disclaimer notice is prominently displayed throughout the property and is valid and automatically considered as accepted by guest/s entering the property.  PLEASE NOTE THAT ALL VALUABLES NEED TO BE LOCKED IN SAFES PROVIDED, AT ALL TIMES. Kindly note that when booking this property, the Tenant/Tenants agree to the Property Rules. All Tenants, guests, suppliers, caterers booked by the Tenant, will fall under the responsibility of the Tenant, should any loss or damage occur.